Last Updated: July 28, 2026
Filro Capital LLC operates under the brand name "Filro Global Hiring" and will be referred to as "Filro," "we," "us," or "our" throughout this Privacy Policy.
Introduction
At Filro Global Hiring, we understand that your privacy is important to you. We are committed to protecting the privacy of your personal information as you use our website and services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an application, book a consultation call, communicate with us, or otherwise engage with our services, including services delivered through third-party platforms such as GoHighLevel, Meta (Facebook and Instagram), and Google.
This policy covers two distinct groups of individuals:
Business contacts: Representatives of healthcare organizations, such as hospitals, long-term care facilities, rehabilitation and physical therapy centers, and similar employers, who inquire about or engage our services.
Candidates: Internationally educated nurses, physical therapists, and other healthcare professionals who apply to or are considered for placement opportunities through Filro.
By accessing or using our website and services, you consent to the practices described in this Privacy Policy. Please read it carefully.
Personal and Non-Personal Information
Non-Personal Information
Non-personal information is data that does not identify you individually. When you visit our website or view our content, we may collect certain non-personal information from your web browser or through our third-party service providers, including GoHighLevel, Meta, and Google. This may include your IP address, browser type, device type, operating system, domain names, access times, pages viewed, and referring website addresses. Because non-personal information does not personally identify you, we may use or share it for any lawful purpose.
Personal Information
Personal information identifies you as an individual. We collect personal information in the following ways:
Direct Interactions: When you complete our application survey, book a consultation call, submit a contact form, subscribe to communications, or communicate with us by email, telephone, or text message.
Third-Party Platforms: When you interact with our funnel pages, forms, calendars, emails, and SMS messages delivered through GoHighLevel, or when you engage with our advertisements on Meta (Facebook and Instagram) and other advertising platforms.
Service Providers: When information is collected on our behalf by vendors who support scheduling, communication, video conferencing, document handling, or payment processing.
Business Partners: Where permitted, from immigration counsel, credentials evaluation organizations, licensing bodies, testing providers, background check providers, and partner recruitment organizations involved in a placement process.
Categories of Information We Collect
From business contacts: Name, job title, organization name, business email address, business telephone number, organization type, staffing needs and hiring volume, budget qualification responses, and communication history.
From candidates: Name, contact details, date of birth, nationality and country of residence, passport and identity document information, immigration and visa status and history, professional license and registration details, educational records and transcripts, credentials evaluation reports, examination results including NCLEX and English language proficiency scores, employment and clinical experience history, references, resume or curriculum vitae, interview recordings or notes where consented to, and, where required by the placement or onboarding process, health, immunization, and background screening information.
Sensitive Personal Information
Some of the information we collect from candidates is considered sensitive under applicable law. This may include immigration and citizenship status, national origin, government identification numbers, background check results, and health or immunization records required for clinical onboarding.
We collect this information only where it is necessary for the recruitment, credentialing, immigration, licensing, and onboarding processes, or where required by law or by the client healthcare organization. We limit access to sensitive information to personnel and partners who need it for those purposes, and we do not use sensitive personal information for advertising, profiling, or any purpose unrelated to the placement process.
Filro is not a HIPAA covered entity with respect to information submitted through this website. Health-related information provided during onboarding is handled confidentially and shared only with the parties required to complete the process.
Use of Cookies and Similar Technologies
We may use cookies, web beacons, pixels, and similar technologies on our website and in our communications. These technologies help us understand how visitors interact with our pages, measure the effectiveness of our advertising, and improve the user experience.
Cookies: Small text files stored on your device that help us remember preferences and understand site usage.
Web Beacons and Pixels: Small graphic images or scripts, including the Meta Pixel, that record page views, form submissions, and conversion events, and that measure the performance of our communications and advertising.
Server-Side Event Tracking: We may transmit conversion events, such as form submissions and booked calls, directly to advertising platforms through server-side integrations such as the Meta Conversions API. Where identifiers are included in these transmissions, they are hashed before being sent.
Third-Party Advertising and Analytics
We use third-party services, primarily Meta (Facebook and Instagram) and Google, to deliver advertising and to measure and improve campaign performance. These platforms may use cookies, pixels, device identifiers, and other tracking technologies to collect information about your online activity over time and across different websites and services. This information may be used to show you advertisements tailored to your interests, also known as interest-based or targeted advertising.
Opt-Out Options
You can control the use of cookies and tracking technologies in several ways:
Browser Settings: Adjust your browser settings to refuse or delete cookies.
Meta Ad Preferences: Manage your advertising settings within your Facebook or Instagram account settings.
Google Ad Settings: Opt out of personalized advertising through your Google account ad settings.
Industry Opt-Out Tools: Use the opt-out tools provided by the Network Advertising Initiative and the Digital Advertising Alliance.
How We Use Your Personal Information
Filro may use your personal information for the following purposes:
Service Delivery: To respond to inquiries, qualify and schedule consultation calls, evaluate potential engagements, and deliver our recruitment and process coordination services.
Recruitment and Placement: To assess candidate qualifications, present candidate profiles to client healthcare organizations, coordinate interviews, and manage the recruitment process.
Immigration, Credentialing, and Licensing: To prepare and submit documentation and to coordinate with immigration counsel, credentials evaluation organizations, licensing boards, testing providers, and government agencies as required for a placement.
Communication: To send you scheduling confirmations, reminders, service updates, process updates, administrative messages, and marketing communications by email and SMS, facilitated through GoHighLevel.
Advertising and Measurement: To deliver and measure advertising on third-party platforms such as Meta and Google, and to evaluate the performance of our campaigns.
Improvement: To analyze and improve our website, services, processes, and user experience.
Legal Compliance: To comply with legal and regulatory obligations, respond to lawful requests, resolve disputes, and enforce our agreements.
Protection: To protect the rights, property, and safety of Filro, our clients, candidates, and others, and to detect and prevent fraud or misuse.
SMS and Text Message Communications
If you provide your mobile telephone number and consent to receive text messages, we may send you appointment confirmations, reminders, and service-related or marketing messages. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP, and you may reply HELP for assistance.
No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties for any purpose. Information may be shared only with subcontractors and service providers acting on our behalf to deliver the messaging service itself, such as our messaging platform and telecommunications providers, and those parties are restricted from using it for any other purpose.
Sharing of Personal Information
We may share your personal information in the following circumstances:
Client Healthcare Organizations: With prospective employer organizations for the purpose of evaluating and hiring candidates. Candidate profiles are shared with client organizations as part of the placement process.
Immigration, Credentialing, and Licensing Parties: With immigration counsel, credentials evaluation organizations, state licensing boards, examination providers, background screening providers, and relevant government agencies, as required to progress a placement.
Partner Recruitment Organizations: With partner recruitment firms where we source or coordinate candidates on their behalf, or they on ours, subject to confidentiality obligations.
Third-Party Service Providers: With trusted vendors who perform services on our behalf, including GoHighLevel for funnel, CRM, email, and SMS delivery, video conferencing providers, scheduling tools, document storage providers, and payment processors. These providers are contractually obligated to protect your information and to use it only for the purposes we specify.
Advertising Platforms: With Meta, Google, and similar platforms, for the purpose of delivering and measuring advertising, as described in the Cookies and Advertising sections above. This does not include SMS opt-in data.
Legal Requirements: Where required by law, regulation, subpoena, legal process, or governmental request.
Business Transfers: In connection with a merger, acquisition, financing, or sale or transfer of assets, in which case your information may be transferred as part of that transaction.
Protection of Rights: To enforce our agreements and terms, or to protect the rights, property, or safety of Filro, our clients, candidates, or others.
We do not sell or rent your personal information to third parties for their own marketing purposes.
International Data Transfers
Filro operates internationally. Your personal information may be transferred to, stored in, and processed in countries other than your country of residence, including the United States, where our operations, servers, and third-party service providers are located.
If you are located in the Philippines, the European Economic Area, the United Kingdom, or another jurisdiction with data protection laws, your information may be transferred to the United States for the purposes described in this policy. Where such transfers occur, we take appropriate measures to ensure your information is treated securely and in accordance with this Privacy Policy and applicable law, including the use of contractual safeguards with our service providers and partners.
Your Rights and Choices
Access and Correction: You have the right to access and request correction of your personal information. Contact us at [email protected].
Deletion: You may request deletion of your personal information, subject to legal, regulatory, contractual, and record-keeping obligations. Where a placement or immigration process is active or has been completed, certain records may need to be retained.
Opt-Out of Marketing Emails: You may unsubscribe at any time using the link in any marketing email, or by contacting us.
Opt-Out of SMS: Reply STOP to any text message to opt out of further messages.
Opt-Out of Personalized Advertising: Use the platform settings and industry opt-out tools described above.
Cookies: You can control cookies at the browser level. If you reject cookies, you may still use our website, though some features may not function as intended.
Do Not Track: Our website does not currently respond to Do Not Track browser signals.
Withdrawal of Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal, and may mean we are unable to continue progressing an application or placement.
Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Access to candidate documentation and sensitive information is restricted to personnel and partners who require it for a specific purpose.
While we strive to protect your information, no security system is impenetrable, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including the duration of an active recruitment, immigration, licensing, or placement process, and thereafter for as long as required or permitted by law, by contractual obligation, or for the establishment or defense of legal claims. When information is no longer needed, we delete it or render it anonymous.
Children's Privacy
Our website and services are directed to healthcare organizations and to professional adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will take steps to remove it.
California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act, as amended:
Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, the sources, the purposes, and the categories of third parties with whom we share it.
Right to Delete: You may request deletion of personal information we have collected from you, subject to legal exceptions.
Right to Correct: You may request correction of inaccurate personal information.
Right to Limit Use of Sensitive Personal Information: You may request that we limit the use and disclosure of sensitive personal information to what is necessary to provide our services.
Right to Opt Out of Sale or Sharing: We do not sell your personal information for money. However, the use of third-party advertising and analytics technologies may be considered "sharing" for cross-context behavioral advertising under California law. You may opt out by following the instructions in the "Your Rights and Choices" section.
Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.
To exercise these rights, contact us at [email protected]. We may need to verify your identity before responding.
Other U.S. State Privacy Rights
Residents of certain other U.S. states, including Nevada, Virginia, Colorado, Connecticut, Texas, and others with comprehensive privacy laws, may have rights to access, correct, delete, or obtain a copy of their personal information, and to opt out of targeted advertising. We do not sell personal information as defined under Nevada law. To exercise any applicable right, contact us at [email protected].
European Union and United Kingdom (GDPR)
If you are located in the European Economic Area or the United Kingdom, you have the following rights:
Right of Access: To obtain a copy of the personal data we hold about you.
Right of Rectification: To have inaccurate or incomplete data corrected.
Right to Erasure: To request deletion of your personal data in certain circumstances.
Right to Restrict Processing: To request that we limit how we process your data.
Right to Data Portability: To receive your data in a structured, commonly used, machine-readable format.
Right to Object: To object to processing in certain circumstances, including direct marketing.
Right to Withdraw Consent: Where processing is based on consent, to withdraw it at any time.
Right to Lodge a Complaint: With your local supervisory authority.
Our legal bases for processing include your consent, the performance of a contract or steps taken at your request prior to entering into a contract, compliance with legal obligations, and our legitimate interests in operating and marketing our services.
To exercise these rights, contact us at [email protected].
Philippines Data Privacy Act
If you are located in the Philippines, you have rights under the Data Privacy Act of 2012, including the right to be informed, the right to access, the right to object, the right to erasure or blocking, the right to rectification, the right to damages, and the right to data portability. To exercise these rights, contact us at [email protected].
Third-Party Links
Our website and communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of any third-party site you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated policy on this page with a new effective date. If we make material changes, we will provide notice on our website or by email.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise any of your rights, please contact us:
Email: [email protected] Phone: 630-686-7724
Filro Capital LLC (d/b/a Filro Global Hiring) 1755 Park Street, Suite 200 Naperville, IL 60563 United States
For matters specifically related to data protection and privacy requests, please direct your message to [email protected] with "Privacy Request" in the subject line.
Acknowledgment
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Your continued use of our website and services constitutes acceptance of any updates to this policy.